24x7 Monitoring and
Server Management
We provide comprehensive IT administration and security solutions, ensuring performance, availability, and compliance with advanced SIEM integration.
Highlights
- 24x7 Monitoring Proactive identification and resolution of issues in real-time.
- Patching Management: Automatic updates to keep systems secure.
- Advanced Security: Continuous protection against cyber threats.
- SIEM Integration: Centralized logs and events for compliance and security analysis.
Ensure the maximum availability and security of your IT systems. Contact us now!
Services
PtMon's IT Systems Administration service covers the installation, management, and continuous monitoring of the Client's server. This service is designed to ensure maximum efficiency and security, providing a worry-free experience for the Client.
Operating System Administration
Specialized services for the installation, management, and continuous supervision of operating systems, ensuring stability, performance, and security for your servers.
24x7 Server Monitoring
Continuous supervision of your servers, ensuring an immediate response to any incidents or anomalies.
Patching Management and Updates
We keep systems up-to-date with the latest security patches and fixes, reducing vulnerabilities and ensuring compliance.
IT Security and SIEM Integration
We integrate your systems into a SIEM platform, centralizing logs and events for real-time analysis and threat protection.
Off-Site Backups Solution
Data loss can have devastating impacts on any organization. With our Off-Site Backup Solution, your data will always be secure, even in cases of local failures, cyberattacks, or physical disasters. We store your backups in external and secure locations, ensuring high availability, redundancy, and easy recovery.
Data storage in external environments protected against cyberattacks and unauthorized access.
Benefits of Off-Site Backups
- Advanced Security: Storage of data in external environments with protection against cyberattacks and unauthorized access.
- Geographic Redundancy: Data replicated in distinct locations, reducing the risk of total loss in case of physical disasters.
- Fast Recovery: Quick access to backups to restore systems and minimize downtime.
- Automation and Compliance: Automated scheduling of backups and compliance with regulations such as GDPR.
Advantages of PtMon
PtMon's teams have specialized know-how and access to advanced tools and methodologies, ensuring the maximum availability of IT systems and platforms, with a focus on integrated IT solutions, management, and security.
- Highly specialized know-how, we ensure operations with the highest technical competence.
- We guarantee a high level of availability, always maintaining your system operational and accessible.
- Significant reduction in time and costs associated with IT system administration.
Prerequisites
The service management is carried out through remote access, considering the following prerequisites for the provision of various system and platform administration services.
- Operating System Administration.
- Hosting in a Virtual Data Center.
- System Monitoring.
Planning and Installation
- This consists of gathering information and preparing for the inclusion of the Client's server in the management environment, essential actions for service provision.
- Operating System Installation – Covers all activities related to the installation and configuration of the base OS, antivirus software, and management utilities used by PtMon.
Operation, Maintenance, and Management
Routine Management
Daily support to maintain the functionality of the servers and optimize their performance, based on the Client's hardware and software platform, and subject to its respective advantages and limitations.
Configuration Management
Includes activities related to the management of the Operating System configurations. Updated maintenance of the configuration database, with information regarding the configuration of the Client's servers in terms of the OS.
Configuration Change Management
Includes all tasks related to the management of changes to the Client's server configuration. There are essentially two groups of tasks: change handling and change control.
User Management
Management of user accounts, technical personnel identified by the Client (architects, programmers, DBAs, and support staff) – "Technical Users".
Problem Management
Includes all tasks related to the management of problems related to the OS and management utilities used by PtMon.
Security Management
Includes all tasks related to configuring the Layer 3 firewall, as well as using proprietary software to monitor RDP connections and the security monitoring of the Operating System.
Get In Touch
Ensure the maximum availability and security of your IT systems. Get in touch for more information!